Built for your team. Run by ours.
Optional add-on
Some offices need hands on the ground.
On-site support is an add-on to your Concierge program, scoped to your building. When it's included, a trained attendant runs your service from the moment the food arrives to the moment it's cleared.
1
Meets the delivery
Handles the dock, mail room, security sign-in, and freight elevator so no driver gets stuck in your lobby.
2
Sets up service
Meals go out on to your designated lunch area. Everything is organized and labeled before the first person walks in.
3
Owns the handoff
Talks to the restaurants and drivers directly. A late or short order is being worked before your team notices.
4
Fixes issues on site
Fixed in real time. No employee calls a support line or tracks down a driver.
5
Stays through lunch
There for the whole service, not just the drop-off. Answering questions and keeping the setup clean.
6
Covers every floor
Meals are organized for a flawless pickup experience on each floor, including individual deliveries that arrive separately.
Not every program needs it. Your Program Manager will recommend on-site support only where your building, volume, or setup calls for it, and price it with the rest of your program.
See if your office needs on-site support
See if your office needs on-site support
Built for offices where lunch is complicated
Some offices are straightforward. Others have multi-floor layouts, security desks, freight elevator windows, and loading dock sign-ins. For those, a drop-off delivery was never going to work.
On-site support is the right fit for:
- Large offices with high daily volume across multiple floors or buildings
- Complex buildings with strict security, freight elevator requirements, or lobby restrictions
- Teams with no operational bandwidth, where the office manager, admin, or facilities lead should not be running a lunch program
- Event-heavy offices that need on-site coverage for specific days or weeks
Getting started is simple
You make three decisions. We handle everything after that.
Step 1
Define your program
Choose your budget, headcount, schedule, and service format. Individually packaged or buffet-style, daily or a few days a week, whatever fits your office.
Step 2
Review your lineup
Tell us your team's cuisine preferences and dietary needs. We build the restaurant rotation from there, then adjust it as employee feedback comes in.
Step 3
Confirm logistics
We map your delivery setup, on-site requirements, and building access. Loading dock, freight elevator, and security sign-in are sorted before day one.
Step 4
Feed your team
Launch day arrives and your program runs. Ordering, delivery, setup, and cleanup are ours from that point on.
“
As we encourage our employees to return to the office, Sharebite’s platform has helped us create a 5-star employee experience.”
Jessi O.
Facility Manager, Wieden+Kennedy
“
Food definitely brings the team together. Introducing Sharebite, we saw a 6X increase in office attendance.”
Leonela P.
Employee Experience Manager, SimilarWeb
Tell us your office size, headcount, and setup, and we'll walk you through what a Concierge program looks like for your team.
Frequently asked questions about Concierge
Can Concierge support dietary restrictions and allergies?
What metropolitan areas are supported by Sharebite Concierge?
How many restaurants are on your platform?
What type of cuisines are available to order?
Why choose Sharebite Concierge for your company?